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Research Report: Delivering Enterprise Value with Service Management

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IDC Research has found  that businesses using cloud-based service management tools are seeing substantial cost savings and business value for both their IT and business operations.

In this report, learn how 10 businesses are making employees more productive and IT and business processes more efficient by:

  • Reducing fragmentations of IT and business environments
  • Automating repeatable processes
  • Improving service delivery
  • And more
Vendor:
ServiceNow
Posted:
21 May 2015
Published:
21 May 2015
Format:
PDF
Length:
23 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.