EGUIDE:
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
CASE STUDY:
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
WHITE PAPER:
This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
WHITE PAPER:
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
WHITE PAPER:
Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
DATA SHEET:
This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.
ESSENTIAL GUIDE:
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
WHITE PAPER:
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.