ESSENTIAL GUIDE:
Financial services companies will face new challenges from innovative financial technology (fintech) companies, regulatory technology (regtech) will push down compliance costs, and there will be a greater emphasis on planning for cyber breaches in 2017, Deloitte predicts in this report.
EGUIDE:
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
EGUIDE:
In this e-guide, find out how banks such as Malaysia's RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.
WHITE PAPER:
This white paper explores how business process management (BPM) can be used to streamline corporate payment operations for increased customer satisfaction and significantly reduced operational costs.
PODCAST:
Listen to this podcast with David Jones, Director at PWC, who has worked with multi-national companies across Europe helping them to make the transition to adopting IFRS and to improve their financial reporting in the process.
EGUIDE:
The combination of poor reference data management and the Dodd-Frank Wall Street Reform and Consumer Protection Act is creating a data management mess for many in the financial sector. Access this expert resource to explore how organizations can start preparing to meet new compliance regulations and increase data transparency.
WHITE PAPER:
Read this white paper to learn about new and innovative techniques and solutions can be used to combat fraud, and how you can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within your fraud prevention process.
VIDEO:
This video presentation takes a look at the unique needs of financial service providers. Continue watching to learn the tools and technologies they rely on to provide the highest quality results to their clients.
WHITE PAPER:
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.