ITSM Reports

IT outsourcing in the digital age
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 08 Feb 2021 | Published: 17 Apr 2018

TechTarget ComputerWeekly.com

CIO Trends #4: Benelux
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the biggest global enterprise trends and add a Benelux twist with a focus on the Netherlands.
Posted: 08 Feb 2021 | Published: 11 Apr 2017

TechTarget ComputerWeekly.com

Computer Weekly – 14 February 2017: Under surveillance – what the Investigatory Powers Act means for business
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a "snoopers' charter" that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the public cloud and storage. Read the issue now.
Posted: 08 Feb 2021 | Published: 14 Feb 2017

TechTarget ComputerWeekly.com

Nordic IT Priorities 2017 - Infographic
sponsored by TechTarget ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Nordics.
Posted: 08 Feb 2021 | Published: 23 Feb 2017

TechTarget ComputerWeekly.com

Trend Watch: CIO trends
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
Posted: 19 Jan 2023 | Published: 19 Jan 2023

TechTarget ComputerWeekly.com

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

Focus: Enterprise digital transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.
Posted: 08 Feb 2021 | Published: 30 May 2017

TechTarget ComputerWeekly.com

AIOps Takes the Lead on Root Cause Analysis
sponsored by ServiceNow
ESSENTIAL GUIDE: Of all the recent developments in the IT operations sphere, automated root cause analysis is one that has many enterprises salivating. But despite the obvious interest around AIOps, many IT monitoring vendors are hesitant about jumping on the bandwagon. Keep reading to hear what you could stand to gain from AIOps.
Posted: 03 May 2019 | Published: 02 May 2019

ServiceNow

Jumpstart E-guide 2
sponsored by AutomatePro
EGUIDE: Deep dive into this exclusive E-Guide to explore ServiceNow and the newest features, products, and services they offer, as well as their story of how they started out and where they are today. Open now to learn about their newest addition of AI and machine learning, why they positioned their Now Platform as a workforce engine, and more.
Posted: 01 Apr 2021 | Published: 24 Mar 2021

AutomatePro

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow