WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
EGUIDE:
In this e-guide from SearchSecurity.com, expert Mike Chapple reveals his key tips on how to develop an effective data privacy compliance program and maintain proper documentation to effectively meet expanding data privacy laws.
WHITE PAPER:
This white paper highlights two popular cross-border cases and recent developments in global data privacy laws, while also addressing common questions that legal teams are presented when faced with cross-border e-discovery issues and best practices for improving e-discovery and regulatory cross-border privacy processes.
EGUIDE:
In this expert e-guide, discover how SharePoint 2010 can simplify e-discovery for your organisation. Plus, learn how to sell a governance plan to management by reminding them of the benefits.
EBOOK:
Now more than ever, HR professionals are tasked with optimizing performance management processes across the board, so they can ensure the most efficient use of corporate resources. Performance management will lead a company toward better engaging, retaining, and developing its most valuable asset: the workforce.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
CASE STUDY:
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.
INFORMATION CENTER:
Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.