Telecom Services Industry Reports

Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.
Posted: 08 Feb 2021 | Published: 23 Jun 2020

TechTarget ComputerWeekly.com

Top 10 telecoms stories of 2019
sponsored by TechTarget ComputerWeekly.com
EGUIDE: To paraphrase the eternally wonderful Sesame Street: this year's telecoms industry has been brought to you by the number "5", and the letter's "G" and "H". Here is Computer Weekly's top 10 list of what was driving the telecoms industry during 2019.
Posted: 08 Feb 2021 | Published: 03 Jan 2020

TechTarget ComputerWeekly.com

Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005

Hewlett Packard Enterprise

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Next-gen telecom testing tools evolve for NGN services, IMS networks
sponsored by Mu Dynamics
EGUIDE: This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.
Posted: 18 Apr 2011 | Published: 18 Apr 2011

Mu Dynamics

Extending Enterprise Networks with a Service Delivery Environment: What every service provider should know to meet the needs of the enterprise customers
sponsored by Alcatel-Lucent
PRODUCT LITERATURE: This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe

Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent