RESEARCH CONTENT:
Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
WHITE PAPER:
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
EGUIDE:
While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
EGUIDE:
Evaluating UCaaS providers and cloud-based products can be overwhelming, especially as market growth continues throughout 2018. Access this e-guide to uncover 3 areas of criteria when assessing UCaaS vendors and learn how to ensure top security measures are in place, so you can embrace the many inherent benefits of UCaaS.
WHITE PAPER:
This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
WEBCAST:
View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
RESOURCE:
Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.