EGUIDE:
From delivering a better customer experience, or increasing productivity, eliminating inefficiencies, ensuring compliance, the primary reason for migrating to a digital transformation environment must ultimately be to improve the business. But realising those business benefits will depend on many factors outlined in this infographic.
EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EZINE:
In this week's Computer Weekly, we investigate how technology is being used to tackle human rights abuses worldwide. We offer a step-by-step guide to disaster recovery in the cloud era. And we examine the vital, and successful, role of digital and data in the UK Covid-19 vaccine roll-out. Read the issue now.
INFOGRAPHIC:
When the pandemic hit and live events had to end organisations needed to rethink their marketing mix and move to a digital space. In this infographic, we share a few tips and tricks for developing engaging content in a post-pandemic era.
INFOGRAPHIC:
In this infographic, we look at buyers' attitudes towards attending in-person events, includingtheir motivations why they would be inclined to attend.
EZINE:
In this week's Computer Weekly, we examine the digital transformation of retailer Majestic Wines and find out how buying rival Naked Wines led to a cloud overhaul of the firm's IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support. And our buyer's guide discusses deep learning technology. Read the issue now.
EGUIDE:
In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
EGUIDE:
In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
