Instruction White Papers

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SAP® Knowledge Acceleration: For Effective Business Planning and Consolidation
sponsored by SAP America, Inc.
WHITE PAPER: Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

Step Up to Cisco Premier
sponsored by Comstor
WHITE PAPER: Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.
Posted: 08 Feb 2012 | Published: 27 Jan 2012

Comstor

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
sponsored by SAP America, Inc.
WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

The Realities of Single Sign-On
sponsored by PistolStar, Inc.
WHITE PAPER: Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.
Posted: 13 Jun 2008 | Published: 01 Jan 2006

PistolStar, Inc.

Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK

Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Software

Overcoming the Challenges of Green Procurement through eProcurement
sponsored by Dimension Data Global
WHITE PAPER: This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: 30 Sep 2008 | Published: 26 Sep 2008

Dimension Data Global

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Seven Steps for Effective Leadership Development
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions.
Posted: 03 Jan 2014 | Published: 03 Jan 2014

Oracle Corporation