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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation.
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This paper explains how OpenFlex™ Open Composable Infrastructure Storage gives your business a boost by accelerating SQL Server applications with predictable performance to extract maximum performance from NVMe flash.
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This paper focuses on the steps you need to take to navigate a cloud-everywhere transformation successfully and some of the best practices that will help you along the way.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
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Read this paper to learn the best practices around building cyber resiliency that will ensure your organization is prepared and can offer protection against cyber attacks.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
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This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.
