DS3 White Papers

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IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly. sponsored by IBM WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more. Posted: 15 Jan 2014 \| Published: 30 Sep 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Systems \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| IT Management \| IT Systems \| Reporting Software

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Maintaining 3G and 4G/LTE Quality of Service sponsored by Gigamon WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative. Posted: 07 Oct 2013 \| Published: 08 Oct 2012 TOPICS: Communications Systems \| Enterprise \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers

Top Ten IT Systems Management Pain Points sponsored by Kaseya WHITE PAPER: Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier. Posted: 12 Apr 2011 \| Published: 12 Apr 2011 TOPICS: Backup Software \| IT Service Management \| IT Systems \| Machine Tools \| Operating Systems \| Remote Backups \| Security Software \| SMBs \| Troubleshooting \| Virtual Machine

Top Unified Communications Trends for Midsize Businesses sponsored by Cisco WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world. Posted: 01 Apr 2014 \| Published: 31 Jan 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Systems \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Offices \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Enabling Innovation and Surpassing the Competition with Visual Collaboration sponsored by Vidyo, Inc. WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more. Posted: 28 May 2014 \| Published: 28 May 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Architecting the Composable Enterprise sponsored by MuleSoft WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems

Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

10 UC and Collaboration Tips to Empower your Strategy sponsored by Insight WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value. Posted: 12 Nov 2013 \| Published: 12 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Best Practices